Using Troventia responsibly
Use our public services lawfully and respectfully.
Troventia provides public website content, contact channels, downloads, videos, forms and login routing to help visitors understand our services and reach the correct team or application. By using these public services, you agree to act lawfully, accurately and in a way that does not interfere with the security, availability or integrity of the website or related systems.
You may browse the site, submit genuine enquiries, access approved resources and follow links to the relevant authenticated applications. You must not misuse forms, attempt unauthorised access, interfere with other users, upload harmful material, scrape content at scale, impersonate another person or organisation, or use the site to distribute unlawful, abusive, misleading or infringing material.
Use of the public website should support legitimate research, communication and service discovery — not disruption, abuse or unauthorised access.
Troventia guidance
Troventia may limit, suspend or block activity that appears unsafe, unlawful, deceptive, excessive or technically harmful. This page is provided for operational clarity and trust guidance only. It should not be treated as a substitute for formal legal advice or a solicitor-reviewed policy.
What is not allowed
Examples of prohibited activity
The following examples help explain the types of behaviour Troventia may treat as unacceptable on public pages, forms and linked access points.
Unauthorised access attempts
Spam, bulk submissions or bot abuse
Malicious code, harmful files or security testing without permission
False identity, misleading claims or misuse of Troventia content
Need clarification?
Questions about acceptable use
If you are unsure whether a planned use is appropriate, please contact Troventia before proceeding. We can help direct legitimate enquiries to the right team.